• Address: Nettax LLP

    E 203, 2nd Floor, Sumel 7, Odhav, Ahmedabad 380023

  • Mail us:

    info@epasstoken.in

  • Become a Partner

Return & Refund Policy

Last Updated: May 2026

epasstoken.in is an India-based supplier of USB Digital Signature Tokens (ePass Token, HyperPKI) used for secure digital authentication.

Policy Summary

This Return & Refund Policy applies to all purchases made on epasstoken.in for Digital Signature USB Tokens and related accessories.

Return Eligibility

Returns are accepted for both defective and non-defective products, provided the item is new, Products once used or DSC activated are not eligible for return or refund, and returned within 15 days from the date of purchase.

  • The product must be returned in its original condition with packaging and accessories.
  • Items that have been used are not eligible for return.

Exchange Policy

Exchanges are not accepted.

Return Method

All returns must be completed in-store only.

Fees

No restocking fees apply to eligible returns.

Refund Timeline

Approved refunds are processed within 5 days after the return is received and verified.

For legal terms, please read our Terms & Conditions.

Support Contact

For return or refund assistance, call 1800-890-4841 or email support@epasstoken.in.